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“I felt the joy of my work was being outweighed by the day to
day difficulties of managing the practice. Despite my best
original intentions, I had largely ignored the basic business
planning and had lost sight of my basic costs –citing lack of
time due to a heavy workload. Apart from chasing work and
attending meetings, much of my energy was going on training
staff and dealing with seemingly petty in house political type
problems. I was under constant and severe pressure working in
fire fighting mode. Following a recommendation I set up an
appointment with Marcus. I had allowed the pressures build to
such a degree that I actually had to cancel our session a couple
of times before I actually allowed myself to take the time out
to assess and take some steps to alleviate the problems. The
first step was to prioritise the various aspects of the business
and rationalise the fire fighting strategy characterising my
work and causing me many sleepless nights. Marcus helped me set
up a clear framework with my long term to medium to short term
issues given space within my working week. Follow on sessions
dealt with specific staff problems and remedies. Marcus
provided me with the answers to many of the scenarios I was
facing, and I was impressed how he could relate specifically to
the actual difficulty I faced and give simple clear and
structured advice that I could instantly apply. I felt a sense
of relief and sense of retaking control of the business. I
continued with the sessions, each geared to a specific problem
identified by myself. It is great to be able to speak candidly
to someone on your side, without judgement, and thus share the
often heavy burden of running a business single handed. Two
months into the sessions I have turned many aspects of the
business around and am confident that it is improving on many
different levels. I can certainly say I feel a lot more relaxed
and can actually switch off in the evenings. I continue with
our sessions every few weeks to keep every thing in check. I
would recommend Marcus’s one on one mentoring to any small
business to provide bespoke solutions to the actual situations
on hand.”
-Principal of a small Professional Practice |
